Terms of Service

1. Acceptance of Terms and Eligibility

By accessing and using the Crouchfarb Farm website and services (operated by Ken Codes LLC), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Age and Capacity: You must be at least 18 years old and have the legal capacity to enter into contracts to use this service. By using our service, you represent and warrant that you meet these requirements.

2. Our Service and Website Availability

Ken Codes LLC, doing business as Crouchfarb Farm, provides an online ordering platform for fresh eggs and backyard products.All aspects of our service, including but not limited to order acceptance, fulfillment, delivery, and product availability, are provided at our sole discretion without any guarantees.

Website Availability: We make no guarantees about the availability, reliability, or uninterrupted operation of our website. Our website may be temporarily unavailable due to maintenance, technical issues, server problems, internet outages, or other factors beyond our control. We are not liable for any damages, losses, or inconvenience resulting from website downtime, technical difficulties, or inability to access our services.

3. Marketing Content and Humor Disclaimer

The content on our website, including headlines, descriptions, and marketing copy, contains humor, hyperbole, and satirical elements for entertainment purposes. Claims about chickens having PhD degrees, attending therapy sessions, practicing yoga, or any other extraordinary abilities are fictional and intended for comedic effect.

While we are committed to providing high-quality fresh eggs and excellent customer service, statements about:

• Chickens receiving psychological therapy or education
• 700+ years of family history dating to medieval times
• Eggs having emotional intelligence or feelings
• Supernatural or impossible chicken abilities
• Historical events involving poultry rebellions or plagues

are creative fiction and should not be interpreted as factual claims about our products or services. Our actual eggs are produced by normal, healthy chickens in standard backyard conditions with proper care and nutrition.

4. Account Registration

You may create an account using your email address. We use magic link authentication - no passwords are stored. You are responsible for maintaining the confidentiality of your email account and for all activities that occur under your account.

5. Order Fulfillment and Availability

No Guarantee of Fulfillment: Placing an order does not guarantee fulfillment. We reserve the right to accept, reject, or cancel any order at our sole discretion. Orders are subject to product availability, which may be limited or unavailable without prior notice.

Order Processing: We reserve the right to fulfill orders in any sequence we determine appropriate, regardless of when orders were placed. Factors affecting fulfillment priority may include, but are not limited to, product availability, delivery location, order size, and operational considerations. The order queue displayed on our website is for informational purposes only and does not represent a binding commitment to fulfillment order or timing.

Order Modifications and Cancellations: Orders cannot be modified or cancelled once submitted. All order details must be finalized before submission. If you need to make changes, you must contact us immediately at hello@crouchfarb.farm, but we cannot guarantee that modifications or cancellations will be possible.

Pricing and Payment: Prices are displayed at the time of ordering and may change without notice. In the event of a pricing error on our website, we reserve the right to cancel or refuse orders placed at the incorrect price, even after payment processing. Payment is processed offline after order fulfillment. Product limits may apply to ensure fair distribution. No payment will be collected for unfulfilled orders.

Taxes: You are solely responsible for all applicable federal, state, and local taxes related to your purchase. We do not collect, calculate, or remit taxes on your behalf. You must handle all tax obligations independently according to your local tax laws.

6. Delivery

No Delivery Guarantee: We reserve the right to deliver or not deliver any order at our sole discretion. Delivery locations, times, dates, and methods are determined entirely by us and may be changed or cancelled without notice.

Service Area: Our service area is subject to change at any time. Even if your location was previously serviced, we reserve the right to discontinue delivery to any area without notice. Any delivery times or dates provided are estimates only and do not constitute a commitment or guarantee.

7. Product Quality, Food Safety, and Returns

No Quality Guarantees: All products are provided "as is" without any warranties or guarantees of any kind. Products are subject to natural variation and we make no representations about quality, freshness, size, or any other characteristics.

HEALTH AND FOOD SAFETY WARNINGS:
• EGGS ARE A MAJOR ALLERGEN and may cause severe allergic reactions
• Fresh eggs may or may not require refrigeration - you are responsible for proper storage decisions
• Raw or undercooked eggs may contain harmful bacteria including Salmonella
• Pregnant women, elderly, young children, and immunocompromised individuals should avoid raw eggs
• Cook eggs to an internal temperature of 160°F to ensure safety
• Products may have come into contact with other allergens during production
• Check for cracks before use - do not consume eggs with cracked shells
• You assume all risks associated with fresh egg consumption and storage

Customer Responsibility: Upon delivery, you assume complete responsibility for all aspects of product storage, handling, and use. We are not responsible for any outcomes related to your use of our products, including but not limited to illness, injury, or dissatisfaction.

Returns and Refunds: We may, at our sole discretion, consider quality concerns reported within 24 hours of delivery with photographic evidence. Any remedy, if offered, is entirely discretionary and may include replacement, partial credit, or other accommodation as we deem appropriate. We are under no obligation to provide refunds, replacements, or other remedies.

8. Email Communications

By using our service, you consent to receive email communications. We reserve the right to send or not send any communications at our discretion. Email notifications about orders, deliveries, or any other matters are provided as a courtesy and are not guaranteed. You may manage your email preferences, but we reserve the right to send essential service communications regardless of preferences.

9. Disclaimer and Limitation of Liability

No Warranties: Our service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We make no guarantees about availability, reliability, timeliness, or accuracy of our service.

Limitation of Liability: Ken Codes LLC shall not be liable for any damages of any kind arising from the use or inability to use our service, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability shall not exceed the amount you paid for the specific order in question, if any.

10. User Conduct and Account Termination

Prohibited Conduct: You agree not to: (a) use the service for any commercial purpose without our written consent; (b) resell or redistribute products without authorization; (c) harass, abuse, or harm another person; (d) provide false or misleading information; (e) attempt to circumvent any service limitations; (f) use the service for any unlawful purpose.

Termination: We reserve the right to terminate or suspend your access to our service at any time, for any reason or no reason, without notice or liability. Upon termination, your right to use the service will immediately cease.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ken Codes LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (a) your use of the service; (b) your violation of these Terms; (c) your violation of any third party right; or (d) any claim that your use of the service caused damage to a third party.

12. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, power outage, pandemic, governmental action, war, terrorism, riot, civil unrest, acts of God, chicken-related incidents (including but not limited to illness, escape, or refusal to lay eggs), or other unforeseeable causes that are beyond our reasonable control.

13. Dispute Resolution and Governing Law

Arbitration: Any dispute arising out of or relating to these Terms or our service shall be resolved through binding arbitration in Denver, Colorado, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator's decision shall be final and binding. Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines that the prevailing party is entitled to recover its fees.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any legal action that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Denver, Colorado, and you consent to the personal jurisdiction of such courts.

14. Electronic Acceptance and Signatures

By using our website, placing orders, or checking the Terms acceptance checkbox, you agree that such electronic actions constitute your legal signature and that you are legally bound by these Terms as if you had physically signed a written agreement. You waive any rights to challenge the validity of electronic signatures and agree that electronic records will be admissible in legal proceedings to the same extent as written documents.

15. Notice and Communications

Official Notices: Official notices, updates to these Terms, service announcements, and other important communications will be posted on our website at crouchfarb.farm. You are responsible for checking our website periodically for updates.

Contact Methods: You may contact us via email at hello@crouchfarb.farm for questions or concerns. We will respond to inquiries within a reasonable time but do not guarantee immediate responses.

16. Severability and Entire Agreement

Severability: If any provision of these Terms is found to be unenforceable or invalid by a court of law, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between you and Ken Codes LLC regarding your use of our service. These Terms supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral.

17. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at hello@crouchfarb.farm